Last updated: [DATE — update when published]
Placeholder draft, not legal advice. This page is a starting template written from common practice for a small DTC supplement/subscription site — it is not a substitute for review by a qualified attorney. Before this site goes live, have this reviewed for your specific state, any states you ship to, and any laws that apply based on where your customers are located (for example, CCPA in California or GDPR if you have EU visitors). Every bracketed item needs a real answer before publishing.
Who this policy covers
This Privacy Policy explains how Velisoma ("we," "us," "our") collects, uses, and protects information from visitors to velisoma.com (the "Site") and from customers who sign up for our email list or purchase products from us. Velisoma is operated by [LEGAL ENTITY NAME — confirm whether this is a sole proprietorship, LLC, or other structure].
Information we collect
- Information you give us directly: your name and email address when you sign up for our newsletter or lead magnet, and any information you submit through our contact form (name, email, message).
- Order information (once the store is live): shipping address, billing information, and order history, processed through our payment provider — [PAYMENT PROCESSOR NAME] and our e-commerce platform, WooCommerce.
- Automatically collected information: standard technical information like IP address, browser type, and pages visited, typically collected through cookies or similar technology used by our hosting provider, analytics tools, and email platform.
How we use your information
- To send the lead magnet or content you requested, and ongoing email newsletters (you can unsubscribe anytime).
- To respond to messages sent through our contact form.
- To process, ship, and manage orders and subscriptions once the store is live, including subscription billing, pausing, and cancellations.
- To improve the Site and understand what content and products are useful to visitors.
- To meet legal, tax, and accounting obligations.
What we don't do
We do not sell your personal information to third parties. We do not use your health-related questions or contact form messages for anything other than responding to you and improving our own content, unless you separately agree to something else (for example, permission to use a testimonial).
Third-party services
We rely on outside providers to run this Site and, eventually, our store — for example, an email marketing platform, a payment processor, and website hosting. These providers only receive the information needed to perform their function (for example, your email address for our email platform, or your shipping address for order fulfillment) and have their own privacy practices. Specific provider names will be added here once each is selected: email platform [PROVIDER], payment processor [PROVIDER], hosting [PROVIDER].
Cookies
Like most websites, we may use cookies or similar technology for basic site functionality and to understand how visitors use the Site. You can control cookies through your browser settings. [Add specific detail here once analytics/marketing tools are selected — for example Google Analytics, Meta Pixel, etc., along with an opt-out mechanism if required in your state.]
Your choices
- You can unsubscribe from marketing emails at any time using the link in any email we send.
- You can ask us to access, correct, or delete the personal information we hold about you by contacting us at the email below.
- If you're a California resident, you may have additional rights under the CCPA — [confirm and complete this section with an attorney if you have or expect California customers].
Children's privacy
This Site and our products are intended for adults. We do not knowingly collect information from children under 18 [confirm correct age threshold for your situation].
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent changes.
Contact us
Questions about this policy can be sent to hello@velisoma.com PLACEHOLDER or through our contact page.